Making Every Contact Count

making every contact count

Making Every Contact Count (MECC) is about making the most of the conversations we have with people we work with (colleagues, patients, clients, service users) to make a difference to people’s health and wellbeing. By supporting people to make changes to their lifestyles it is possible to prevent ill-health and improve their health and wellbeing. Being trained in MECC gives you the knowledge and skills to change how we interact with people through having healthy conversations and learning how to spot opportunities to talk to people about their wellbeing.

There is a MECC small grants scheme in place that is designed to support third sector organisations who wish to undertake MECC training and cascade it within their own organisations. Organisations can apply for a grant of up to £1,000 to support: room Hire and refreshments for a training event; payment of travel time and costs to attend a training event; payment of staff cover to release employees for training; promotional resources to cascade MECC within an organisation (promotional leaflets, IT time for changing website etc).

For more information on the available MECC training please visit – search Wiltshire MECC or contact For Helen Aston ( or call 0300 003 4566.

For more information on the small grants scheme, please visit and download the grant guidance and application form.

For a general discussion about MECC, what it is, is it right for your organisation please email our MECC Coordinator Emily Jenkins-Pandya on

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